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Dicode & Digital DEWA - Government Partnership

VInay Saka

Vinay Saka

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Orange Flower

The UAE is rapidly becoming one of the world’s most advanced smart infrastructure ecosystems. From AI-driven government initiatives to connected utility networks and smart city development, the region is accelerating toward a fully digitized future.

At the center of this transformation is a strategic partnership between Dicode Technologies and Digital DEWA through InfraX, enabling the rollout of next-generation smart gas infrastructure across the UAE.

This collaboration combines:

  • intelligent smart gas metering

  • utility-grade LoRaWAN connectivity

  • real-time infrastructure monitoring

  • predictive analytics

  • scalable OpEx deployment models

Together, these technologies are helping modernize legacy gas systems into connected infrastructure ecosystems built for the future of GCC smart cities.


Image courtesy of Laura Davidson via Unsplash

"We are delighted to enter this strategic partnership with Dicode. We are excited to work together to enable the development of innovative smart gas IoT infrastructure, aiming to revolutionize the gas industry and enhance the efficiency and sustainability of utility services."

— Rashid Alahmedi, Chief Operating Officer of InfraX


The Need for Smart Gas Infrastructure in the UAE

Many utility networks across the region still rely on analogue infrastructure that limits operational visibility, slows issue detection, and increases maintenance complexity.

Traditional gas systems often create challenges such as:

  • manual meter reading processes

  • delayed leak detection

  • fragmented operational monitoring

  • inefficient billing workflows

  • high infrastructure upgrade costs

As urban infrastructure expands across Dubai and the wider GCC, utility providers require more intelligent, scalable, and connected infrastructure solutions.

This is where Dicode Smart Connect enters the market.


The Dicode x Digital DEWA Partnership

In partnership with InfraX, the ICT and connectivity arm of Digital DEWA, Dicode is launching an end-to-end smart gas infrastructure ecosystem designed specifically for UAE utility environments.

The collaboration combines:

  • Dicode’s infrastructure deployment and regional market expertise

  • InfraX’s utility-grade LoRaWAN connectivity infrastructure

  • X2M Connect’s globally proven IoT utility platform

This integrated ecosystem enables utilities and infrastructure operators to migrate from legacy analogue systems toward intelligent connected infrastructure with real-time operational visibility.

According to regional industry coverage, the solution is designed to help digitize millions of analogue meters across the UAE under a scalable Platform-as-a-Service model.


Why the OpEx Model Changes Everything

One of the biggest barriers to utility modernization has traditionally been infrastructure cost.

Large-scale smart utility deployment often requires substantial upfront capital expenditure, slowing adoption and increasing operational risk.

Dicode Smart Connect addresses this challenge through a Zero CapEx, OpEx-first deployment model.

Instead of large infrastructure investments upfront, utilities gain access to:

  • smart gas meters

  • secure LoRaWAN communication

  • deployment and maintenance

  • cloud software access

  • analytics and monitoring

  • operational support

all under a scalable operational expenditure framework.

This allows faster adoption, reduced deployment risk, and more flexible infrastructure scaling.

According to industry reports, the model can reduce technology acquisition and operational costs by up to 30%.

Utility-Grade Connectivity Through InfraX

Connectivity is the foundation of any intelligent infrastructure ecosystem.

InfraX provides the utility-grade LoRaWAN backbone powering Dicode Smart Connect’s infrastructure environment. The network is designed specifically for large-scale smart city and utility operations across Dubai and the UAE.

This infrastructure enables:

  • real-time meter communication

  • predictive infrastructure monitoring

  • secure encrypted data transmission

  • scalable city-wide deployment

  • operational continuity across utility networks

By leveraging Digital DEWA’s infrastructure ecosystem, Dicode Smart Connect gains enterprise-grade connectivity capabilities aligned with Dubai’s smart city vision.

Powered by X2M Connect’s Global Utility Platform

The software intelligence behind Dicode Smart Connect is powered by X2M Connect, a globally deployed IoT utility platform supporting real-time infrastructure management and analytics.

The platform supports:

  • predictive alerts

  • remote infrastructure monitoring

  • device-agnostic integration

  • cloud, edge, and on-prem deployment

  • utility analytics

  • operational automation

X2M’s ecosystem currently supports hundreds of thousands of connected devices globally and multiple active utility contracts across international markets.

This gives Dicode Smart Connect a mature and globally validated technology backbone rather than an experimental infrastructure stack.

Supporting the UAE’s Smart City Vision

Dubai continues positioning itself as one of the world’s leading smart city ecosystems through aggressive investment in:

  • digital infrastructure

  • AI adoption

  • connected utility systems

  • sustainability initiatives

  • operational automation

The Dicode, InfraX, and Digital DEWA collaboration aligns directly with this broader infrastructure vision by modernizing utility environments through connected operational intelligence.

The partnership represents more than smart metering.

It represents the evolution of utility infrastructure toward:

  • infrastructure intelligence

  • real-time operational visibility

  • predictive maintenance

  • scalable smart city ecosystems

The Future of Smart Utilities in the GCC

As infrastructure modernization accelerates across the Middle East, connected utility ecosystems will become increasingly critical for:

  • operational efficiency

  • infrastructure safety

  • sustainability goals

  • smart city scalability

  • real-time infrastructure management

Dicode Smart Connect positions itself at the intersection of these transformations by combining:

  • UAE infrastructure partnerships

  • globally proven utility technology

  • scalable connectivity infrastructure

  • localized GCC deployment expertise

Together with InfraX and Digital DEWA, Dicode is helping shape the future of intelligent gas infrastructure across the UAE and GCC.

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VInay Saka

Vinay Saka

Operations